We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [your website URL], and when you submit information through our contact forms.

Information We Collect
We collect personal information that you voluntarily provide to us when you submit a form on our website. The types of information we collect may include:
Name: To identify you and address you appropriately.
Company: To understand your business context and better tailor our communication.
Email: To communicate with you regarding your inquiry and provide relevant information.
Phone Number: To follow up on your inquiries and provide timely support.
Product Range of Interest: To understand your needs and provide information specific to your interests.
Message: To capture any additional details you wish to provide about your inquiry.

How We Use Your Information
We use the information we collect in various ways, including to:
Respond to your inquiries and provide the information you request.
Personalise and improve our services and website.
Communicate with you about products, services, and promotions that may be of interest to you.
Monitor and analyse usage and trends to improve your experience with our website.
For any other purpose with your consent.

Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device by a website to remember certain information. We use the following types of cookies:

Essential Cookies: These are necessary for the functioning of our website and enable you to move around the site and use its features.

Analytical Cookies: We use Google Analytics and Microsoft Clarity to collect information about how visitors use our website. These cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from, and the pages they visited. This helps us improve the way our website works and understand what interests our users.

By using our website, you consent to the use of cookies. You can manage your cookie preferences or block cookies altogether by adjusting your browser settings. However, please note that disabling cookies may affect the functionality of our website.
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Disclosure of Your Information
We do not sell, rent, or lease your personal information to third parties. We may share your information in the following situations:
With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include processing payments, data analysis, email delivery, hosting services, customer service, and marketing efforts.

For Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices
You have the following rights regarding your personal information:
Access: You have the right to request access to the personal information we hold about you.

Correction: You have the right to request that we correct any inaccuracies in the personal information we hold about you.

Deletion: You have the right to request that we delete your personal information.

Objection: You have the right to object to the processing of your personal information.

To exercise any of these rights, please contact us at webenquiries@thomasarmstrong.co.uk.

Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We are not responsible for the content, privacy policies, or practices of any third-party websites.

Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the bottom of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
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Thomas Armstrong (Concrete Blocks) Ltd
Registered Office: Part of The Thomas Armstrong Group
Workington Road, Flimby, Maryport, Cumbria, CA15 8RY
Registered No: England 818912
VAT No: 533724550
Phone: 01900 68211
Email: webenquiries@thomasarmstrong.co.uk

Last Updated: 30.08.2024